Notifications
Detailed, nonpartisan SMS and email alerts in English and Spanish help voters turn out to vote in every election. Users receive notifications custom to their personal election calendar, ensuring they get the most helpful information precisely when they need to take action.
TurboVote will send reminders and information on how, when, and where to vote for all 50 states, plus D.C. Our research team strives to identify as many elections as possible, and at a minimum, TurboVote covers all elections that affect jurisdictions of 5,000 or more people. When a user gets a notification from us, they can respond to it with their voting questions, and we have a staffed help desk ready to get users the answers they need to register to vote and then cast their ballot.
Users receive notifications after signing up through our Voter Registration Assistance, Get Election Reminders, and Pledge to Register experiences.
Account Updates
Every TurboVote notification also reminds the user of the registration address they provided during their signup process, letting them know they can update this information by visiting the link provided. This link is unique for each user, and takes them to their page in the returning user flow (RUF). In addition to their registration and/or mailing address, the RUF allows users to update their name, voting method preference, and mailings subscription status in the TurboVote system. If the user updates any of this information with TurboVote, the RUF provides instructions for updating their registration as well.
Unsubscribing
Users can unsubscribe from TurboVote notifications at any time, by clicking the unsubscribe button at the bottom of our emails, or replying “STOP” to our SMS messages.
Voter Registration Assistance Notifications
After getting help with online or paper-based voter registration, users will immediately receive a welcome notification from TurboVote outlining next steps. Moving forward, users will hear from TurboVote based on their personal election calendar. Users will receive a:
Welcome notification with next steps immediately following signup
Check your registration status notification if the user received voter registration assistance from TurboVote
Upcoming election notification approximately 30-35 days before an election to help users make a plan to vote
Election Day is tomorrow notification to help users find out where to vote or drop off their ballot
Get Election Reminders Notifications
Voters can sign up to receive notifications through our simple, one-page Get Election Reminders experience. Users receive a confirmation notification immediately following signup and then hear from TurboVote based on their personal election calendar. Users will receive a:
Welcome notification confirming their signup
Upcoming election notification approximately 30-35 days before an election to help users make a plan to vote
Election Day is tomorrow notification to help users find out where to vote or drop off their ballot
Example Vote Tomorrow Email Notification
Pledge to Register Notifications
Pledge to Register users receive periodic SMS notifications from TurboVote. Pledge Accounts are stored separately from existing TurboVote accounts created by users who are eligible to vote (i.e., those already aged 18).
Learn more about our Youth-specific notifications on the Pledge to Register page.